top of page

OUR POLICIES

Important to Know

If our customers aren’t happy, then we’re not happy! To make sure our customers always have a positive KKCCreations experience, we’ve designed a generous, fair and transparent store policy. Read the following sections to find out more about how we provide the best customer experience for our loyal shoppers. Don’t hesitate to contact us with any questions.

KKCCREATIONS RETURNS

Policy Information

RETURNS

 

----

 

We have a 15-day return policy on damaged or defective merchandise, which means you have 15 days after receiving your item to request a return.

 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging (Packaging may be opened). You'll also need the receipt or proof of purchase.

 

To start a return, you can contact us at returns@kkccreations.com. Please note that returns will need to be sent to the following address:

150 Cedar St, Braintree, MA, 02184, United States

 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

 

You can always contact us for any return questions at returns@kkccreations.com.

 

Damages and Issues

 

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

 

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges

 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

 

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

If more than 15 business days have passed since we’ve approved your return, please contact us at returns@kkccreations.com.

KKCCREATIONS SHIPPING POLICY

Shipping policy

All orders of in-stock items are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Processing and shipping may be delayed by extenuating circumstances such as inclement weather or Postal/Carrier Issues.

Domestic Shipping Rates and Estimates

 

For simple flat rate shipping: We offer flat rate shipping to the continental United States of America. 

Free shipping may apply to orders over $35 USD. Custom orders and oversized items have their own shipping policy posted in the item's description.

Local delivery

Free local delivery is available for orders over $25 within Braintree and its neighboring communities. For orders under $25, we charge $5 for local delivery.

Deliveries are made from 9-3 Monday through Friday, and 10-2 on Saturdays. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

In-store pickup

You can skip the shipping fees with free local pickup at 150 Cedar Street, Braintree MA 02184. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 9 to 8 on Monday through Friday. Please have your order confirmation email with you when you come.

International Shipping

We do not offer international shipping at this time. 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 6 days of receiving your shipping confirmation email, please contact us at support@KKCCreations.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. We will contact you at the email address entered at checkout if there is an issue with the shipping address you have provided.

KKCCREATIONS TERMS & CONDITIONS & PRIVACY POLICY

What You Need to Know

TERMS & CONDITIONS

Section titles in the Terms and Conditions are for convenience only and have no legal or contractual effect.

1. ACCEPTANCE OF TERMS KKCCreations.com

KKCCreations.com (“ KKCCreations.com” or “us” or “we”) is a business of  KKCCreations, “ KKCCreations”).  KKCCreations.com provides its internet products, services, and Content (defined below; collectively, the “Service”) to you subject to the following Terms of Service (“TOS”), which may be updated by us from time to time without notice to you. You can review the most current version of the TOS at any time. In addition, when using the  KKCCreations.com™ particular Service, you shall be subject to any posted guidelines, rules, and/or policies and procedures applicable to such Service which may be posted from time to time. All such items are hereby incorporated by reference into the TOS.

2. MODIFICATIONS TO SERVICE

 KKCCreations.com reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that  KKCCreations shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

3. PROPRIETARY RIGHTS

This website contains information, data, services, products, images, and other matters (collectively, “Content”) that is offered for informational purposes only. You acknowledge and agree that the Content and any necessary software used in connection with the Service (“Software”) contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that the Content presented to you through this website is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. All Content is owned by  KKCCreations. Except as otherwise noted,  KKCCreations is the owner of all trademarks and service marks on this website. You may not use, copy, modify or display any of  KKCCreations’s™s trademarks, service marks, trade names, or logos appearing on the Site without the express written permission of  KKCCreations.

4. USE OF CONTENT

The Content is provided by  KKCCreations.com for informational purposes only. The Content may be printed, downloaded, and reformatted for personal, non-commercial use only. No Content, in whole or in part, may be used or exploited in any way for any commercial purpose whatsoever, including downloading, copying, duplicating, linking, displaying, distributing, or reproducing, without the express written consent of  KKCCreations.com or  KKCCreations. You agree that you will not use the Content for any commercial or unlawful purpose nor will you, or assist or allow someone else to, manipulate, delete, conceal, move, add to, or otherwise modify the Content.

5. THIRD PARTY LINKS

You acknowledge that, at any given time,  KKCCreations.com may include links to the websites of third parties. Additionally, we may display advertisements from third parties and links to the websites of such third parties.  KKCCreations.com is not responsible for the content of such third party websites or any links, services or other materials relating to such website or advertisement, or any linked site, or any link contained in a linked site. The display of any link does not imply endorsement by  KKCCreations.com on any linked site or any content therein. IN NO EVENT WILL  KKCCreations.com BE LIABLE, DIRECTLY OR INDIRECTLY, TO ANYONE FOR ANY DAMAGE, LOSS, OR FAILURE OF A DONATION ARISING FROM OR RELATING TO ANY USE, CONTINUED USE OR RELIANCE ON ANY LINK DISPLAYED ON THE SITE, OR ANY SERVICES OR OTHER MATERIALS RELATING TO ANY LINKED THIRD PARTY SITE, OR ANY LINK CONTAINED IN A LINKED SITE.

6. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

  • a. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.  KKCCreations EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

  • b.  KKCCreations.com MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE, RELIABLE, COMPLETE OR CURRENT (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, CONTENT, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, AND (v) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

  • c. ANY CONTENT OR MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH CONTENT OR MATERIAL.

  • d. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM COPART, OR THROUGH OR FROM THE SERVICE, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.

  • e. NEITHER  KKCCreations.com NOR ANY INTERNET ACCESS PROVIDERS ARE RESPONSIBLE FOR INCORRECT OR INACCURATE ENTRY OF INFORMATION, HUMAN ERROR, TECHNICAL MALFUNCTIONS, LOST/DELAYED DATA TRANSMISSION, OMISSION, INTERRUPTION, DELETION, DEFECT, FAILURES OF ANY TELEPHONE NETWORK, COMPUTER EQUIPMENT, SOFTWARE OF ANY COMBINATION THEREOF, OR INABILITY TO ACCESS THE COPART WEB SITE.

7. LIMITATION OF LIABILITY

IF YOU RELY ON THIS SERVICE OR ANY MATERIAL AVAILABLE THROUGH THIS SERVICE, INCLUDING THE CONTENT, YOU DO SO AT YOUR OWN RISK. YOU UNDERSTAND THAT THERE MAY BE DELAYS, OMISSIONS, INTERRUPTIONS, INACCURACIES, AND/OR OTHER PROBLEMS WITH THE INFORMATION, PRODUCTS, CONTENT, AND SERVICES PROVIDED AT THIS SITE.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT  KKCCreations.com SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, LOSS OF BUSINESS, OR OTHER INTANGIBLE LOSSES (EVEN IF CASHFORCARS.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION CONTENT OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (iv) ANY OTHER MATTERS RELATING TO THE SERVICE.

8. GENERAL INFORMATION

The TOS and the relationship between you and  KKCCreations.com shall be governed by the laws of the State of Massachusetts without regard to its conflict of law provisions. You and  KKCCreations.com agree to submit to the personal and exclusive jurisdiction of the courts located within Norfolk County, in the state of Massachusetts. The failure of  KKCCreations.com to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred.

 

PRIVACY POLICY

 

WHAT THIS PRIVACY POLICY COVERS

 KKCCreations.com (“ KKCCreations.com” or “us” or “we”) is a business of  KKCCreations. This policy covers how  KKCCreations and its subsidiaries and  KKCCreations.com (collectively, “ KKCCreations”) treats personal information that  KKCCreations.com collects and receives, including information related to your past use of  KKCCreations.com services. Personal information is information about you that is personally identifiable, such as your name, address, email address, or phone number, and that is not otherwise publicly available.

This policy does not apply to the practices of companies that  KKCCreations.com does not own or control, or to people that  KKCCreations.com does not employ or manage.

INFORMATION COLLECTION AND USE

General

KKCCreations.com automatically receives and records information on our server logs regarding your sessions on  KKCCreations.com websites or through the websites and related cookie information.

 

INFORMATION SHARING AND DISCLOSURE

 KKCCreations.com does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to (i) provide products or services you’ve requested, (ii) when we have your permission, or (iii) under the following circumstances:

We provide the information to trusted partners who work on behalf of or with  KKCCreations.com under confidentiality agreements. These companies may use your personal information to help  KKCCreations.com communicate with you about offers from  KKCCreations.com. However, these companies do not have any independent right to share this information;

We provide the information in response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims, or upon receipt of a request from law enforcement.

 KKCCreations.com does not otherwise share personal information with third parties unless doing so is appropriate to carry out a user’s request or it reasonably believes that doing so is legally required or is in  KKCCreations.com’s interest to protect its property or other legal rights or the rights or property of others;

We transfer information about you to  KKCCreations, any other affiliates as necessary, and to any state and federal regulatory agencies as required by law.

INTERNATIONAL VISITORS AND CUSTOMERS

This website is hosted in the United States. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and by providing your personal data you consent to:

the use of your personal data for the purposes identified above in accordance with this privacy policy; and

the transfer of your personal data to the United States as indicated above.

SAFE HARBOR CERTIFICATION

 KKCCreations.com is a business of  KKCCreations.  KKCCreations adheres to the Safe Harbor principles negotiated between the United States and the EU, and the United States and Switzerland, regarding data protection for customer data and personal data  KKCCreations receives when you donate a safe or vault us, our affiliates, or to a non-profit partner. Accordingly, when visiting this website or providing personal data to  KKCCreations.com,  KKCCreations.com has taken steps to ensure the adequate protection of the processing of your personal data. For more information about the Safe Harbor principles, please visit the U.S. Department of Commerce website at http://export.gov/safeharbor/.

ONLINE TRACKING INFORMATION AND “DO NOT TRACK” SIGNALS

When you visit this site, other parties such as third-party advertising partners and analytics providers may collect information about your online activity over time and across websites. This information may include identifiers that may permit those parties to serve tailored ads to your computer. Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services,  KKCCreations.com currently does not alter its practices when it receives a “Do Not Track” signal from a visitor’s browser.

COOKIES AND WEB BEACONS

We may place a text file called a “cookie” in the browser files of your computer, tablet, mobile or handheld device, or any other access device (each an “Access Device”). The cookie itself does not contain personal information although it will enable us to relate your use of this website to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other websites.  KKCCreations.com may use cookies to track user traffic patterns (as described above). In addition,  KKCCreations.com uses encrypted cookies to authenticate the user on each page after the user logs onto the website. You can refuse cookies by turning them off in your browser or through the appropriate “settings” icon of certain Access Devices. If you’ve set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. Some  KKCCreations.com features and services may not function properly if your cookies are disabled.

Our website may contain electronic images known as Web Beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used. Web Beacons may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns. Our website may also contain Web Beacons that are set by our third party partners. Web Beacons are used along with cookies enabling our partners to compile aggregated statistics to analyze how our site is used. We use a third party to gather information about how you and others use our website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

THIRD PARTY WEBSITES

Our website may include links to other websites whose privacy policies may differ from ours. I you submit personal information to any of these websites, your information is governed by their privacy policies. We encourage you to read the privacy policies of any website you visit.

COMMUNICATIONS

We reserve the right to send you certain communications relating to  KKCCreations.com services, including but not limited to notifications, service announcements, and administrative messages without offering you the opportunity to opt-out of receiving them. Should you choose not to receive certain communications your access to or use of certain services may not be possible.

DATA STORAGE

 KKCCreations.com may store your account information active in our databases indefinitely following the termination of your account with  KKCCreations.com to the maximum extent permitted by law.

CONFIDENTIALITY AND SECURITY

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

If  KKCCreations.com learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using this website or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of this website.  KKCCreations.com may post a notice on our website if a security breach occurs.  KKCCreations.com may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at info@ KKCCreations.com.

 KKCCreations.com takes your security seriously and takes reasonable steps to protect your information. No data transmission over the Internet or information storage technology can be guaranteed to be 100% secure. The following is a summary of the measures  KKCCreations.com takes to protect your information and descriptions of ways we implement these measures for different types of information you may provide to us:

Secure Socket Layer (SSL) –  KKCCreations.com uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time  KKCCreations.com asks you for a credit card number for payment or for verification purposes, it will be SSL encrypted. The information you provide will be stored securely on our servers. Once you choose to store or enter your credit card number on  KKCCreations.com, it will not be displayed back to you in its entirety when you retrieve or edit it in the future. Instead of the entire number, you will only see asterisks and either the first four digits or the last four digits of your number.

Vendors and Partners –  KKCCreations.com works with vendors and partners to protect the security and privacy of user information.

Employee and Contractor Access to Information –  KKCCreations.com limits access to personal information about you to those employees who we reasonably believe need to come into contact with that information to provide products or services to you or in order to do their jobs.

Education and Training for Employees –  KKCCreations.com has implemented a company-wide education and training program about security that is required of every  KKCCreations.com employee.

ENFORCEMENT

With respect to any complaints regarding compliance with this privacy policy received from any European Union, European Economic Area or Switzerland resident that cannot be resolved through  KKCCreations.com’s internal processes,  KKCCreations.com agrees to participate in the dispute resolution procedures of the appropriate data protection authorities and, where required, to take appropriate steps to address any concerns and assure future compliance.

CHANGES TO THIS PRIVACY POLICY

KKCCreations.com may update this policy. When we do, we will also revise the “last updated date” on the Privacy Policy. For changes to this privacy policy that may be materially less restrictive on our use or disclosure of personal information you have provided to us, we will attempt to obtain your consent before implementing the change. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personal Information we collect. Your continued use of this website constitutes your agreement to this Privacy Statement and any updates.

UPDATE YOUR INFORMATION OR POSE A QUESTION OR SUGGESTION

If you would like to update or correct any information that you have provided to use through your use of  KKCCreations.com service or otherwise, please contact Member Services at info@KKCCreations.com for assistance.

If you have a question or a suggestion for improving this Privacy Policy, please send an email to info@KKCCreations.com.

KKCCreations.com

Legal Department: 

info@KKCCreations.com

Effective Date: September 1, 2022

Last Updated: September 1, 2022

bottom of page